LiveVox to Present Five Steps to Better Dialer Campaigns at DCS

LiveVox, provider of the Private VoIP Cloud™ and contact center applications, today announced that Chief Marketing Officer John McNamara will present "Five Minutes for Five Steps to Better Dialer Campaigns" at Debt Connection Symposium 2011 in Las Vegas.

The five tips implementable in any blended center are part of "fast track" presentations at 11 AM Thursday, September 15. A 28-year call center veteran and agency owner/founder, McNamara will also moderate panels with contact center executives and industry advisors on "What’s New in the IT Ecosystem" at 3:30 PM, Wednesday, September 14.

LiveVox offers an integrated predictive dialer , ACD, PBX, IVR and call recording, as well as a robust compliance suite included at no additional cost. These features include a PCI-certified platform, cell phone treatment tools, state dialing configuration and account penetration controls.

What: "Five Minutes for Five Steps to Better Dialer Campaigns"

Who: John McNamara, Chief Marketing Officer, LiveVox

When: 11 AM Thursday September 15

Where: Debt Connection Symposium 2011, Las Vegas

About John McNamara

John McNamara leads marketing and communications strategy at LiveVox, including brand development, platform and application awareness, sales/marketing alignment, lead generation, client nurturing, and alliances with technology providers, VARs and channel partners. John brings 28 years of contact center executive and operations expertise with intense focus on technology applications and call center optimization. John is the director and co-founder of Fidelis Recovery Solutions, Inc., a receivables management firm. Prior to LiveVox and Fidelis, John was COO for Asset Management Outsourcing; SVP of Operations at Nationwide Credit/ACB; and VP of Operations at United Recovery Systems. John is a frequent speaker, consultant and author addressing key trends in contact center operations, technology and consumer credit. In 2009, he was the winner of the ACA Kurt Swersky award for leadership.

About LiveVox

LiveVox is the provider of the Private VoIP Cloud™ with integrated contact center applications. The patented, PCI-certified LiveVox platform utilizes a burstable, redundant IP/MPLS mesh to deliver cloud-based switching and highly scalable contact center applications such, predictive dialer, IVR, call recording and business analytics. LiveVox is headquartered in San Francisco. For more information, visit http://www.livevox.com/

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LiveVox Enhances Dialer Compliance with Account Penetration Settings

LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced it has added account penetration settings to its predictive dialer compliance suite. The LiveVox Cloud includes a flexible compliance suite so contact centers can customize and manage outbound campaigns to their own legal and client mandates, even as requirements change over time.

LiveVox penetration settings tools enable contact centers to configure the number of times an account or number is dialed during a specified period. Recently, a large bank ordered its outsourcers to adhere to more restrictive daily penetration limits, highlighting the importance of this feature

"Whether clients have requested ways to approach cell phones or state dialing laws, LiveVox has long been dedicated to developing compliance features that matter to contact centers," said Louis Summe, Chief Executive Officer, LiveVox. "Our cloud integration methodology allows us to develop new features more quickly and implement them across client locations much faster and cheaper than competing hardware solutions.

LiveVox integrates core contact center applications like dialer, ACD, PBX and compliance features and deploys them from a PCI-certified, third-party audited cloud platform. The LiveVox platform offers real-time scale for outbound call processing and faster voice/data transfers for quicker connections.

The LiveVox Compliance Suite

Account Penetration Settings add to a robust compliance suite that includes LiveVox Dynamic Preview and free integrated cell phone scrubs, which were released in early 2010 and present a path to manage cell phone compliance without sacrificing efficiency and productivity.

Additional features of the LiveVox Compliance Suite include:

- PCI compliant; third-party audited infrastructure

- End-to-end PCI compliant payment lines

- State dialing configuration GUIs

- Integrated dual-track call recording for inbound, outbound and manual calls

- Manual dialing call curfews

- Cell phone scrubs by campaign at no cost

- Customizable real-time Do Not Call (DNC)

"Whether call centers are trying to manage effort against diminishing returns, regulatory concerns or client dialing/sloping specifications, this new tool allows user customizable settings for those purposes," said John McNamara, Chief Marketing Officer, LiveVox. "Contact centers need to review vendors’ track records of listening to client concerns and quickly delivering meaningful features to help them meet their business goals. The cloud, as opposed to site-premised hardware, is uniquely positioned to offer the flexibility and rapid deployment needed for ongoing compliance management."

About LiveVox

LiveVox is the provider of the Private VoIP Cloud™ with integrated contact center applications. The patented, PCI-certified LiveVox platform utilizes a burstable, redundant IP/MPLS mesh to deliver cloud-based switching and highly scalable contact center applications such ACD, predictive dialer, IVR, call recording and business analytics. LiveVox is headquartered in San Francisco. For more information, visit http://www.livevox.com

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Today, JonDos publishes a new version of the JonDo-Software, an IP changer and IP anonymization program, that you can use for anonymous surfing in the Internet with high security anonymous proxy servers.

What is new?

Statistics and support requests about the usage of JonDo let assume that several users of older versions do not use the software correctly, and may thereby surf the net unsecured. The current version warns the user in such a case and launches an assistant for fixing the problem if necessary. Of course, users may also consult the extensive online help for this purpose, or use the forum or the support by e-mail. In any case, it is recommended to visit the IP Check (ip-check.info) in order to test the own configuration for weaknesses.

Moreover, several minor bugs and stability problems have been resolved, and the program's usability has been enhanced further. By changing to new server protocols within the next four weeks, older versions of JonDo will soon be unusable. Also for this reason, users of earlier versions should update instantaneously, if possible.

What is JonDo?

JonDo is an open source and free-of-charge program for Windows, Linux and MacOS X. It hides the user's IP adress behind an anonymous IP address. In contrast to other anonymizers (VPNs, anonymous proxy servers), the user's anonymity stays protected even against the providers (operators) of the anonymous IP address.

Download:

JonDo IP changer
http://anonymous-proxy-servers.net/en/jondo.html

Press contanct

Rolf Wendolsky
press@jondos.de

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Discover the identity of unknown callers and protect yourself

It is puzzling for anyone if they receive a call from an unknown number. In most of the cases it is difficult to find the number, it may be a foreign call or a sales executive might called you from his/her company toll free number.

Spokesperson of pnfa.org comments that, "It really makes one frustrated if they receive continuous calls from anonymous number. If someone wants to harass you while you are busy with your client or can distract you by giving a missed call while you are in your business meeting. But reverse lookupis an easy way to find all details of the callers. It can be highly helpful to trace the details along with the address of the one who has called. For example, we help you to get the complete details including name of the person, callers address, close relatives, alternative phone numbers, etc. you can easily know the reason for the call and the complete background of the person through us."

He also added that, "We have previously provided solutions for various clients to find out the anonymity of the numbers. We get complete details for you, be it is a call from cell phone or landline telephone number. We also take the complete details of the toll free number and the person who has called you and many more details. It is completely easy to find service and you can enter the number you want to find by directly by entering it at http://pnfa.org. You can easily find the exact identity of the person who has called you through phone lookup."

In most cases it is good to find the identity of the caller who has made calls, if it is from insurance or marketing company then you can easily put an end to it. In some cases, you will be repeatedly called which annoys you. In this case you can inform the caller or the specific companies to get your name removed from the list which can avoid you feel irritated.

About Us:

Reverse lookup helps to find out the identity of the caller easily without any difficulty. You can know more at http://pnfa.org

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LiveVox to Discuss Cloud Contact Center "Evolution" at IT Expo West

LiveVox, provider of the Private VoIP Cloud™ and contact center applications, today announced that Chief Executive Louis Summe will join a panel on “The Cloud Evolution in Contact Centers” at IT Expo West next week in Austin.

As co-founder and CEO, Summe has led the development of a highly scalable cloud contact center infrastructure over the past decade. LiveVox integrates core contact center applications like dialer, ACD, PBX IVR, and call recording. The PCI-certified platform offers real-time scale and a simpler network topology and faster voice/data transfers.

Summe will discuss how to implement cloud contact centers in a secure and manageable way, while solving historic contact center problems like integration, deployment and seasonal variability.

What: “The Cloud Evolution in Contact Centers”

Who: Louis Summe, Chief Executive Officer, LiveVox

When: Noon, CDT, Thurs., Sept 15

Where: IT Expo West, Austin Texas

LiveVox will also be exhibiting at IT Expo West (BOOTH 303). Attendees can stop by for more information about leveraging the Cloud in their call center.

About Louis Summe

Louis Summe has spent over 15 years creating and building technology based communication services. Prior to LiveVox, Mr. Summe served as the Vice President of Business Development and Product Management for Physicians’ Online (POL), the leading online service for physicians with over 200,000 physician members. Mr. Summe was instrumental in selling POL to Mediconsult, which is now part of WebMD (Nasdaq: HLTH) for $200 million. Previously, Mr. Summe held marketing, product development & business development positions at Merck-Medco. His accomplishments include physician and patient communication programs for Pfizer and Merck, which enrolled over 10,000 physicians, 3.5 million patients and generated $50 million in annual revenues. Before Merck-Medco, Mr. Summe was a Systems Engineer at EDS. Mr. Summe holds an M.B.A. with honors from Columbia University and a B.A. in Physics from Xavier University.

About LiveVox

LiveVox is the provider of the Private VoIP Cloud™ with integrated contact center applications. The patented, PCI-certified LiveVox platform utilizes a burstable, redundant IP/MPLS mesh to deliver cloud-based switching and highly scalable contact center applications such ACD, predictive dialer , IVR, call recording and business analytics. LiveVox is headquartered in San Francisco. For more information, visit www.livevox.com.

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iUseMac Launch Giveaway – Running Application for Grabs

Devoted entirely to special offers on popular Mac applications, iUseMac today is pleased to announce their free pre-bundle promotion for Running Application, the complete version of Altomac's popular launching utility for Mac OS X. To participate in this offer, all that is necessary is simply joining the site newsletter. After the subscription confirmation, users will receive an email with a license and download link for Running Application. Offer Expires October 31st. The site is multilanguage.

This special offer is to bring about awareness to iUseMac, and allow Mac users to receive notifications on great software and the coming iUseMac Bundle. iUseMac is a site devoted exclusively to bringing special offers on the most popular software applications to Mac users around the world. Signing up to the newsletter helps stay up-to-date with the latest iUseMac news and Mac deals.

About Running Applications

Running Applications is an application launching utility for Mac OS X Leopard that conveniently lists all running applications in a handy menu in the menubar. With a focus on ease-of-use, Running Applications has a very small footprint, and was developed specifically to accommodate those users who switch between many different applications on a daily basis. A single click brings an application, including all its opened windows, to the front, facilitating switching among apps a breeze.

One of Running Applications most prolific features allows users to create "applications sets", which allow them to simultaneously launch, close or hide multiple applications at a time. This makes Running Applications particularly suited for the busy designer who needs to work in multiple environments; whether it's graphic design, web development or simply needs to do their billing and spreadsheets. Users may create and use as many application sets as they wish.

Feature Highlights:

* Very small footprint
* Simultaneously Launch, Close or Hide multiple applications at a time
* Users may create and use as many Application Sets as they wish

Minimum Requirements:

* Mac OS X Version 10.5 Leopard or later
* Universal Binary for PowerPC and Intel
* 2.2 MB Hard Drive space

Enjoy the Amazing Features of Motorola Dext

You want a laptop-like mobile phone? Go for the Motorola brand. Recently, the Motorola mobile company has launched the Motorola Dext in order to provide a solution to many kinds of problems.

The Motorola Dext is a smart phone and is a 3G powered technology. Apart from that, it has Qualcomm MSM7201A 528 MHz processor, Android OS and MOTOBLUR UI with Live Widgets.

There are several features of this amazing device that would make you go crazy for it. The device from Motorola is of 114 x 58 x 15.6 cubic volume. It weighs around 163 grams. This would easily match your personality well and would give you a better output with 256K colors. The sensible touch screen is of 3.1 inches and has TFT capacitive display of 320 x 480 pixels.

The camera of this device is of 5 mega pixels and has auto focus options. The resolutions for imaging are of 2592 x1944 pixels. This resolution would enable you to perfectly record all videos and go for Geo-tagging as well.

The Google map that comes with this device would enable you to handle all operations easily even if you are out. With the help of the maps from Google, you would be able to get a street view, digital compass as well as a GPS facility. Apart from this, the Document Viewer tool will take care of all your important documents.

You would get MP3, eAAC+, WAV and WMA9 songs through audio and you can also watch the videos on the MP4, H.263, H.264 and WMV9 videos. Apart from this, the SMS, the MMS, the email services as well as few games are always there to provide you the highest bid of entertainment. You can also expect to go into the world of adventures along with entertainment through the different games that are loaded in this device.

Accelerometer sensor and Proximity sensor of the Motorola Dext enables it to understand even the non-verbal communications. The keyboard is fully QWERTY and you can slide it out in order to easily operate your functions. The keys are quite friendly and you would get access to 5-way navigation key.

In fact, this is a pocket-size cyber café that would enable you to surf the internet any where and every where. You can also browse the internet with the help of the HTML browser. You can connect your handset to others through the facility of GPRS, 3GHSDPA, EDGE, WLAN Wi-Fi, Bluetooth and many more.

By now you must have got excited about this handset from Motorola. You will feel the difference once you start using the device. You will really enjoy all the features that are accompanied with this Motorola Dext.